Frequently Asked Questions

Teaching Games:

• Focus on explaining new concepts
• Include step-by-step tutorials
• Provide visual aids and examples
• Move at a slower, educational pace

Practice Games:

• Reinforce learned concepts through repetition
• Include various difficulty levels
• Feature time challenges and scoring
• Focus on speed and accuracy

The games started out on a tablet, and they seem to work best in terms of layout and use when the device is in portrait mode.

Web pages are very difficult things to control tightly in terms of layout and what weid things they can do on different browsers on different devices. Even on Apple tablets over the various generations the same web page can behave differently. So we have done our best to lock in the layout so that everything is clearly visible and not moving about which might confuse a child.

As of January 2025, we offer 14 different educational games. Our development schedule includes:

• 2-4 new games added each month
• Regular updates to existing games
• New features based on user feedback

The games are web based, that means they use totally standard forms of html, javascript and css. Which means that if the web site loaded correcty into your browser then there will be no problem with the games.

In some games, particularly the Pracitice games, you will see a timer to encourage the child. You can enable or disable the timer by simply clicking on it.

You should only recieve one Newsletter email each month, if for some reason you are getting more than this, let us know and we will fix it.

Why once per month? Well, we understand that you are busy and do not really have the time to read everything you get each day, and it would be difficult for us to write something actually informative and useful more frequently than once a month. So once a month seems the best answer.

You should only recieve one Newsletter email each month, if for some reason you are getting more than this, let us know and we will fix it.

If you wish to unsubscribe from the newsletter then please follow this link: unsubscribe newsletter.

We welcome your suggestions for improving our games! Please email your feedback to info@math-kids.club

Include in your feedback:

• Which game you're referring to
• What you'd like to improve
• Your child's age group (optional)

Yes! We love hearing your ideas for new games. Send your suggestions to info@math-kids.club

Helpful details to include:

• Target age group
• Math concepts to cover
• Game style preferences

Our games currently support 14 languages, as of (Jan 2025) the list is:

• English (US & UK), German, French, Italian, Spanish
• Norweign, Swedish, Danish, Finish, Dutch
• Portugese, Russian, Polish
• More languages will be added soon, perhaps Simplified Chinese next.

Switch languages easily within the game settings.

If you would like us to add a new language, just email and suggest it.

In a word, trust.

PayPal is a secure and trusted payment platform.

It offers you the best security in regard to payments.

They do provide support to both customers and vendors and in most cases will deal with any dispute fairly.

To end your subscription:

1. Send an email to subscriptions@math-kids.club
2. We'll terminate your subscription and confirm within one working day
3. For additional security, you can also cancel through your PayPal account

Note: No questions asked, and no complicated procedures!

Probably, we will add another one or two forms of payment, but it has to be a platform that people have confidence in and protects consumers.

If you really can not deal with Paypal, then send us an email and we can find a solution that works for you.

As part of our efforts to stop the games being stolen, we implemented a device fingerprint solution to esure that only logged in users can play the games. The signature is generated and stored when you login and validated against when you load a game. The components of the signature are the common elements exposed by all browsers to javascript code that runs in the web page.

This function is essential for the platform to work and is key to our efforts to stop session hijacking and session cloning. So we hope you can understand why this is needed.

Please note that we do NOT give, share or sell data to anyone.

We do create one cookie that stores the following information:

1. Popup notification - did you see the pop up dialog.
2. Login Status. 3. Language selected.

Google Analytics.
We do make use of Google Analytics to monitor the usage of the web site. If you consent to the use of cookies, then you can see the information that is collected by Google Analytics by visiting the Google Privacy & Terms page. If you do not consent, we then instruct the Google code (Consent Mode) to not track the user.

Facebook Analytics.
We do make use of Facebook Analytics as part of the Facebook Ad campaign to monitor the effectiveness of any Ad campaign we run. If you consent to the use of cookies, then you can see the information that is collected by Facebook Analytics by visiting the Facebook Privacy & Terms page. If you do not consent, we then instruct the Facebook code to not track the user.

If your device has any fairly modern (last 5 years or so) web browser, then it is 99% sure that the games will work.

If you experience any difficulty with our web site or the games, then simple email our support team at support@math-kids.club. Tell us the Device, OS version, and which web browser and version you are using and we will look into it and reply.

We use AWS for our hosting and the all data is held on a server located at one of AWS's EU centers. This is to ensure that the data is held in a secure location and is protected from any potential data loss and so to be compliant with GDPR and NIS2 regulations.